Listening skills are the cornerstone of excellent interpersonal communication. The coures we teach in this catergory are always changing because they are based on the specific needs of the audience. We have taught communication skills to medical professionals, executives, sales representatives, and support staff for a variety of groups as well as individuals. The following description offers a general idea of what we cover in this course.

Communicating for Excellence Length: 2-4 hours

Learn to use the six basic traits of excellent communication in order to get what you need. Assess your personal communication style and understand ways to adapt your style to others. Improve your listening, persuasion, and observation skills. Practice steps for dealing with abrupt, rushed, upset, or difficult people. Learn how to communicate for mutual understanding. This course will help you to

• Collaborate with others at all levels in all types of organizations
• Develop creative solutions to deal with challenging people
• Build confidence, credibility, and respect for opinions

No man ever listened himself out of a job.

Calvin Coolidge